Player Wellbeing

Responsible Gaming at 36earnphp

At 36earnphp, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, information, and support needed to enjoy our platform responsibly.

21+

Strictly 21 Years and Above Only

In accordance with Philippine gaming regulations and PAGCOR guidelines, the 36earnphp platform is exclusively available to individuals who are 21 years of age or older. We take age verification seriously. All players are required to complete KYC (Know Your Customer) verification before making deposits or withdrawals. Any account found to belong to a person under 21 will be immediately suspended and all funds returned. If you suspect a minor is accessing the platform, please contact us immediately at [email protected].

Our Tools & Commitments

How 36earnphp Keeps Gaming Safe

We've built a full suite of responsible gaming features directly into the 36earnphp platform — because we want every player from Manila to Davao to enjoy our games without worry.

Deposit Limits

Set daily, weekly, or monthly deposit limits on your 36earnphp account to keep your spending within a budget you're comfortable with. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 7-day cooling-off period to prevent impulsive decisions.

Session Time Limits

Lose track of time? 36earnphp lets you set session time reminders and hard limits so you always know how long you've been playing. When your session limit is reached, you'll be automatically logged out — giving you a natural break to step away and recharge.

Self-Exclusion

If you feel you need a break from gaming, 36earnphp offers self-exclusion options ranging from 24 hours to permanent account closure. During a self-exclusion period, you will not be able to log in, deposit, or receive any promotional communications from 36earnphp.

Loss Limits

Take control of your gaming budget by setting a maximum loss limit per day, week, or month. Once your loss limit is reached, 36earnphp will automatically prevent further play for that period — protecting you from chasing losses in the heat of the moment.

Reality Checks

36earnphp can send you periodic in-session pop-up reminders showing how long you've been playing and your net gaming activity for the session. These reality checks help you stay grounded and make informed decisions about whether to continue or take a break.

24/7 Support

Our dedicated responsible gaming support team is available around the clock — including Philippine public holidays. Whether you're in Quezon City, Cebu, or Davao, help is always just a live chat message away. We're here to listen without judgment and guide you to the right resources.

Know the Signs

Is Gaming Still Fun for You?

Gaming is meant to be entertainment — not a source of stress, financial pressure, or conflict. At 36earnphp, we want every player to honestly reflect on their gaming habits. If any of the signs below sound familiar, it may be time to use our responsible gaming tools or seek support.

Remember: reaching out for help is a sign of strength, not weakness. Our team is here for you, and there are professional resources available across the Philippines to support players who need it.

Warning Signs of Problem Gambling

You spend more money on gaming than you originally planned, or more than you can comfortably afford.

You find yourself chasing losses — continuing to play in an attempt to win back money you've already lost.

Gaming is causing tension or arguments with family members, friends, or colleagues.

You feel restless, irritable, or anxious when you are not able to play.

You have borrowed money, sold belongings, or neglected bills in order to fund your gaming activity.

You have tried to cut back or stop gaming but found it difficult or impossible to do so on your own.

Gaming is interfering with your work, studies, or daily responsibilities.

Take Control

Your Responsible Gaming Toolkit

All responsible gaming tools at 36earnphp are available directly from your account settings. Here's a quick overview of what's available and how to use each one.

Deposit Limit

Set a cap on how much you can deposit per day, week, or month. Reductions apply immediately; increases require a 7-day waiting period.

Session Time Limit

Define the maximum time you can spend in a single gaming session. You'll receive a warning before the limit is reached.

Loss Limit

Set a maximum net loss threshold. Once reached, your account is automatically restricted from further play for the chosen period.

Cool-Off Period

Take a short break of 24 hours, 48 hours, or 7 days. During this time, you cannot log in or deposit. Ideal for a quick reset.

Self-Exclusion

Exclude yourself for 6 months, 1 year, 5 years, or permanently. Contact our support team to activate. Cannot be reversed during the exclusion period.

Reality Check Reminders

Receive pop-up notifications at intervals you choose (every 30, 60, or 90 minutes) showing your session time and activity summary.

How to Activate These Tools

All responsible gaming tools are accessible from your 36earnphp account dashboard under Settings > Responsible Gaming. You can also contact our 24/7 support team via live chat to have any tool activated on your behalf — no questions asked, no judgment.

External Support

Help Is Available in the Philippines

36earnphp supports and aligns with PAGCOR's responsible gaming framework. If you or someone you know needs professional help, the following Philippine-based resources are available.

PAGCOR

The Philippine Amusement and Gaming Corporation oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR's responsible gaming program provides guidance and support for players experiencing gambling-related difficulties.

NCMH Helpline

The National Center for Mental Health (NCMH) in Mandaluyong City operates a 24/7 crisis hotline for Filipinos dealing with mental health challenges, including gambling addiction. Their trained counselors provide confidential support in Filipino and English.

Gamblers Anonymous PH

Gamblers Anonymous Philippines holds regular support group meetings in Metro Manila, Cebu, and Davao. Their peer-support model has helped thousands of Filipinos regain control of their lives. Meetings are free, confidential, and open to anyone who wants to stop gambling.

36earnphp Support

Our own responsible gaming team is available 24/7 via live chat. We can help you activate self-exclusion, set limits, or simply talk through your concerns. We can also refer you to professional support services anywhere in the Philippines.

Important: 36earnphp operates in alignment with PAGCOR's responsible gaming framework. We are committed to ensuring that our platform is never used as a source of financial hardship. If you believe your gaming has become a problem, please use our self-exclusion tool or contact our support team immediately. You can also reach the NCMH crisis hotline at 1553 (available 24/7, toll-free from any Philippine network).

Our Pledge

The 36earnphp Responsible Gaming Pledge

At 36earnphp, responsible gaming is not just a compliance checkbox — it is a core part of who we are as a platform built for Filipino players. We understand that behind every account is a real person with a family, a budget, and a life beyond the screen. That is why we have made the following commitments to every player on our platform:

We will never market aggressively to players who have self-excluded or set strict deposit limits. Once you tell us you need space, we respect that completely.

We will enforce strict age verification for every new account. No person under 21 years of age will be permitted to play on 36earnphp under any circumstances.

We will make responsible gaming tools easy to find and use — not buried in menus or hidden behind support tickets. Your wellbeing controls are always one tap away.

We will train our support staff to recognize signs of problem gambling and respond with empathy, practical guidance, and zero judgment.

We will continuously improve our responsible gaming program in line with PAGCOR guidelines and international best practices, so that 36earnphp remains a platform Filipinos can trust.

Remember: Gambling should always be a form of entertainment — not a way to make money, escape problems, or cope with stress. Set your limits before you play, stick to them, and always prioritize your family, health, and financial wellbeing above gaming. If you ever feel that gaming is no longer fun, please reach out. We are here for you.

Play Responsibly

Enjoy 36earnphp — On Your Own Terms

Ready to play? Set your limits, know your budget, and enjoy everything 36earnphp has to offer — from live casino and slots to bingo and color prediction — with full confidence that your wellbeing always comes first.

21+ only. Please play within your means. If gaming stops being fun, use our self-exclusion tool or contact support at [email protected]